Error 1321: Office 2000 SR-1 Upgrade

M

Martin

I had to reinstall Office 2000 Professional on my computer with Windows XP
Pro. After the initial installation, I downloaded the Office 2000 SR-1
patch and attempted to install it. I get the following error message part
way through:

Error 1321. The installer has insufficient priveges to modify this file:
D:\System\MSRECR40.DLL.

Drive D: is my CD-Rom drive.

I know this is rather old software, but it works for me... any suggestions?
 
M

Martin

Mary,

I downloaded and ran the component checker as suggested. It told me that I
am running MDAC 2.8 SP1 on Windows XP SP2. The MSRECR40.DLL file was
version 4.00.2927.2, size 28746.

I then renamed that file to MSRECR40.DL_ and copied the MSCRECR40.DLL from
my original MS Office 2000 Premium Install CD. I proceeded to run the
update again. This time I did not get the 1321 error this time, but it
still aborted with Internal Error 2318: Please contact product support for
assistance.

Any ideas what to check next?

Thanks,

Martin
 

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