Hello,
Have you checked whether the following Microsoft Knowledge Base articles
apply?
Step1:
-------------
325069 OFF2000: Error Message: Error 1324. The Folder Path 'Documents and
http://support.microsoft.com/?id=325069
237915 OFF2000: Windows Installer Error 1324 When You Run Setup
http://support.microsoft.com/?id=237915
Step2:
-----------
IMPORTANT: This article contains information about modifying the registry.
Before you
modify the registry, make sure to back it up and make sure that you
understand how to restore
the registry if a problem occurs. For information about how to back up,
restore, and edit the
registry, click the following article number to view the article in the
Microsoft Knowledge Base:
256986.KB.EN-US: Description of the Microsoft Windows Registry
http://support.microsoft.com/?id=256986
a.) Goto regedit
b.) Goto the following path:
HKLM\Software\Microsoft\Windows\CurrentVersion
c.) look at the right for the following value:
ProgramFilesDir
What is this value set to?
d.) look at the right for the following value:
ProgramFilesPath
What does the ProgramFilesPath say?
e.) Are these correctly pointing to the right drive letters on the computer?
If not change to the correct ones and re-run the office installation.
Step 3:
-------------
Finally if this doesn't work, you could try the following:
1. Uninstall Office 2000, through Add/Remove Programs
2. Run Eraser 2k to remove the remaining files
239938 OFF2000: Utility to Completely Remove Remaining Office CD1 Files and
http://support.microsoft.com/?id=239938
3. Use the the WIndows Installer Cleanup Utility as detailed below.
The following article: Q238413 - OFF2000: Windows Installer CleanUp Utility
http://support.microsoft.com/?id=238413
Hope this information helps you out, if you have any questions post a reply
to this thread.
Regards,
Ian Baird
Microsoft PSS
This posting is provided 'AS IS' with no warranties and confers no rights.
