error 1402

H

hayley

currently, i have windows xp and office 2000 on my
computer and i tried to update it to office xp. the setup
was rans smoothly until when it nearly reached to the end
of the installation, an error message came up and it said

"error 1402. setup cannot open the registry key
UNKNOWN\MSOHELP.Html\Help/CLSID. Verify that you have
sufficient permission to access to registry or contact
Microfsoft Product Support Service(PSS)for assistance.

i tried the Mircrosoft online support center and there is
a solution to this problem but the problem is that
solution only applies to Windows 98 n Millennium.

any help would be greatly appreciated! Hayley
 

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