Error 1417 Access has been denied

[themurf]

I am using Visio 2003 Professional on my laptop and saving files to either my
local hard drive or my company server which is a MS Small Business Server
2003. Sometimes, more often than not, when I attempt to save a file I get an
error message 1417 Access Has Been Denied. I have to then save to a new file
name, which works OK. However I have to generate a new file (or overwrite an
existing file) every time I want to save my file. This is a nuisance and
makes it very hard to keep track of the latest revision of a drawing. I also
have VISIO installed on my desktop which access the same folder on the
network and I do not have the same problem. Obviously there is some sort of
glitch on my laptop. I could use help in unraveling this problem and solving
it. Thanks Jim

 

[Paul Herber]

I am using Visio 2003 Professional on my laptop and saving files to either my
local hard drive or my company server which is a MS Small Business Server
2003. Sometimes, more often than not, when I attempt to save a file I get an
error message 1417 Access Has Been Denied. I have to then save to a new file
name, which works OK. However I have to generate a new file (or overwrite an
existing file) every time I want to save my file. This is a nuisance and
makes it very hard to keep track of the latest revision of a drawing. I also
have VISIO installed on my desktop which access the same folder on the
network and I do not have the same problem. Obviously there is some sort of
glitch on my laptop. I could use help in unraveling this problem and solving
it. Thanks Jim

http://support.microsoft.com/kb/271599
Generally it seems to be a shared directory problem, save the file to
a normal folder.

 

[themurf]

Paul, thanks for the quick response. There are two parts to this. It does the
same thing even when saving to a normal folder on the resident hard drive. Of
course, the reason I am trying to save to the network drive is to make the
file available to myself when on a different computer and to others in my
company when they need to view the file. The way it is now there are two or
three steps to making a usable file to be available as I need it. This seems
to be ridiculous to me. Additionally, none of the other computers in the
office are doing this so it seems to me to be a problem unique to my laptop.