S
suemichele
(Well, I hope I am now posting in the correct place. I'm not used to doing
this live/online, but from a newsreader, so if I'm not winding up where I
should be, please feel free to give me a link to the right place!)
Hi,
A friend of mine asked me to help with a problem she has every time she
starts Word. She gets a message that says:
"The feature you are trying to use is on a CD-ROM or other removable disk
that is not available. Insert the Microsft Word 2002 disk and click OK."
Then below this, it says, "Use source:" and the default is, "Works Suite
Word CD or DVD." Hitting [CANCEL] gets the following message:
"Error: 1706: Setup cannot find the required files. Check your connection
to the network, or CD-ROM drive. For other potential solutions to this
problem, see C:\Program Files\Microsoft Office\Office10\1033\Setup.hlp."
I have checked online sources, as well as my own personal Guru (I'm *her*
Guru - she comes to me with stuff *she* can't fix, but when *I* don't know
something, I have another friend that *I* consult, who knows more than I do,
IYKWIM.), and have come up with no answers that pertain to this particular
situation. Since this happens EVERY SINGLE TIME SHE OPENS WORD, it's
naturally driving her a little batty, as it would me. Here's how my friend
explains what she did that seemed to have triggered this problem:
************************************************************
There is an option in Windows that lets you download East Asian fonts. I
did this so I could read Japanese kanji characters. It was apparently
successful, but now, every time I try to run Word, I get a notice that I have
to put the "Word 2002" disk in. I then hit CANCEL, and the computer says
something like, okay, then let me configure Word -- and then it brings up
Word and lets me in it.
You'd think that having done this once, it wouldn't need to do it
again. Oh, no, my friend. It goes through this rigamarole every single time
I run Word. Please make it stop.
In case it helps, here's what I did to download the fonts.
(Basically, it's Start, Control Panel, Regional and Language Options, Add
other languages, Install Files for East Asian Languages.) There were two
"tips" in the instructions that said: (1) "During the process, you may need
to insert the XP CD so the relevant files can be copied across to your
computer." (2) "A typical Windows XP CD will have a folder on the disk
called "i386." This entire folder can be copied to the hard drive and then
can be referenced for anything needing the WinXP Disk. When a program asks
you for the CD, select the path on the hard drive where you copied this
folder to."
************************************************************
Is there anyone out there who either has had this problem or has something I
can try short of uninstalling Word/Works 2002 and getting and installing
Office 2007, and preferably not messing with the registry, if at all
possible? (I've done this, but only with my Guru on the phone and ONLY on my
OWN PC - i.e., if I screw up, it's only MYSELF that suffers, IYKWIM!)
Oh, Just In Case, she's running WinXP, Service Pack 2, on a Pentium 4 @
3GHz, with 1Gig of RAM.
Thanks!
SueMichele
this live/online, but from a newsreader, so if I'm not winding up where I
should be, please feel free to give me a link to the right place!)
Hi,
A friend of mine asked me to help with a problem she has every time she
starts Word. She gets a message that says:
"The feature you are trying to use is on a CD-ROM or other removable disk
that is not available. Insert the Microsft Word 2002 disk and click OK."
Then below this, it says, "Use source:" and the default is, "Works Suite
Word CD or DVD." Hitting [CANCEL] gets the following message:
"Error: 1706: Setup cannot find the required files. Check your connection
to the network, or CD-ROM drive. For other potential solutions to this
problem, see C:\Program Files\Microsoft Office\Office10\1033\Setup.hlp."
I have checked online sources, as well as my own personal Guru (I'm *her*
Guru - she comes to me with stuff *she* can't fix, but when *I* don't know
something, I have another friend that *I* consult, who knows more than I do,
IYKWIM.), and have come up with no answers that pertain to this particular
situation. Since this happens EVERY SINGLE TIME SHE OPENS WORD, it's
naturally driving her a little batty, as it would me. Here's how my friend
explains what she did that seemed to have triggered this problem:
************************************************************
There is an option in Windows that lets you download East Asian fonts. I
did this so I could read Japanese kanji characters. It was apparently
successful, but now, every time I try to run Word, I get a notice that I have
to put the "Word 2002" disk in. I then hit CANCEL, and the computer says
something like, okay, then let me configure Word -- and then it brings up
Word and lets me in it.
You'd think that having done this once, it wouldn't need to do it
again. Oh, no, my friend. It goes through this rigamarole every single time
I run Word. Please make it stop.
In case it helps, here's what I did to download the fonts.
(Basically, it's Start, Control Panel, Regional and Language Options, Add
other languages, Install Files for East Asian Languages.) There were two
"tips" in the instructions that said: (1) "During the process, you may need
to insert the XP CD so the relevant files can be copied across to your
computer." (2) "A typical Windows XP CD will have a folder on the disk
called "i386." This entire folder can be copied to the hard drive and then
can be referenced for anything needing the WinXP Disk. When a program asks
you for the CD, select the path on the hard drive where you copied this
folder to."
************************************************************
Is there anyone out there who either has had this problem or has something I
can try short of uninstalling Word/Works 2002 and getting and installing
Office 2007, and preferably not messing with the registry, if at all
possible? (I've done this, but only with my Guru on the phone and ONLY on my
OWN PC - i.e., if I screw up, it's only MYSELF that suffers, IYKWIM!)
Oh, Just In Case, she's running WinXP, Service Pack 2, on a Pentium 4 @
3GHz, with 1Gig of RAM.
Thanks!
SueMichele
