Error 1706

[Randy Norton]

The PRORET.msi file is missing from my computor and when
I bring up Outlook 2002 XP Pro the windows installer
tells me to put the Office XP Pro CD in, however I got
this computer from a company in Washington and they can
not locate the disc. How can I get this file without out
all of the BS on help pages or some other solution would
be very helpful.

Thank you

Randy

 

[Bob Buckland ?:-\)]

Hi Randy,

The MS Windows Installer (MSI) that Office uses
expects to always have access to the original
installation source. ProRet.MSI is the main
installation instruction file on the MS Office XP Professional
edition CD. Just having that one file probably
won't be of much help. The computer company is supposed to
provide an original CD and, as needed, replacement CDs.
If they do not, you can contact MS through
800-360-7561 about getting a replacement CD.

========The PRORET.msi file is missing from my computor and when
I bring up Outlook 2002 XP Pro the windows installer
tells me to put the Office XP Pro CD in, however I got
this computer from a company in Washington and they can
not locate the disc. How can I get this file without out
all of the BS on help pages or some other solution would
be very helpful.

Thank you

Randy <<
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*