Error -18493

[GordonD3]

Version: 2004
Operating System: Mac OS X 10.3 (Panther)
Processor: Power PC
Email Client: Exchange

Since late yesterday I am no longer able to send e-mail from Entourage. Every time I send an e-mail I get an error dialog with error number -18493 with a description as follows "The message either exceeds the message size limitations or the recipient's mailbox is full."

I get this message even with a simple test message with nothing in the body of the e-mail, no attachments, etc.

Entourage receives all new e-mail sent to my account. I am able to send messages using the Thunderbird e-mail client.

At this point I'm baffled. Any help would be greatly appreciated.

Regards,
Gordon

 

[GordonD3]

Sorry for the post. I discovered the problem. My Sent Items folder on the Exchange Server had never been emptied since I began using Exchange last October. Previously I had used Thunderbird which did not save a copy of my sent e-mail on the server. Are there any settings or mail rules I can use to NOT save a copy of my sent e-mail on the server?

Also is there a setting or a rule I can create to empty the Deleted Items folder on the server on some regular basis (daily, weekly etc.)?

 

[Michel Bintener]

I'm not sure if this helps, but here's what the Entourage Help Page has to
say about error -18493:

<http://www.entourage.mvps.org/error/page.html#error-18493>

Version: 2004
Operating System: Mac OS X 10.3 (Panther)
Processor: Power PC
Email Client: Exchange

Since late yesterday I am no longer able to send e-mail from Entourage. Every
time I send an e-mail I get an error dialog with error number -18493 with a
description as follows "The message either exceeds the message size
limitations or the recipient's mailbox is full."

I get this message even with a simple test message with nothing in the body of
the e-mail, no attachments, etc.

Entourage receives all new e-mail sent to my account. I am able to send
messages using the Thunderbird e-mail client.

At this point I'm baffled. Any help would be greatly appreciated.

Regards,
Gordon

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

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