Error 1919 during fresh install of Office XP Pro.

D

dougm

Attempting to install Office XP Pro on an XP computer.
Setup fails with the 1919 error mentioned in "OFFXP: Error
1904 and Error 1919 When You Try to Repair Office". I am
able to run the Oainst.exe app. I can't find a "System
Files Update" icon so I presume I should run the OSP.msi
install. It immediately quits saying it is not required to
be run for Office XP.

I attempted to rerun the install of Office XP and got the
same 1919 error, so Oainst.exe changed nothing.

What next?
 
B

Bob Buckland ?:-\)

Hi Doug,

There can be a couple of reasons for these errors,
often related to having removed/erased either an
older Office version or a 3rd party product.

Step 6b in the article you mentioned
http://support.microsoft.com/?kbid=299066
has the details for installing the OSP.msi

Are you getting any other errors or more specific
messages, including specific files it's having trouble
with?

Are all other apps/utilities/antivirus shutdown when
running setup?

===
Attempting to install Office XP Pro on an XP computer.
Setup fails with the 1919 error mentioned in "OFFXP: Error
1904 and Error 1919 When You Try to Repair Office". I am
able to run the Oainst.exe app. I can't find a "System
Files Update" icon so I presume I should run the OSP.msi
install. It immediately quits saying it is not required to
be run for Office XP.

I attempted to rerun the install of Office XP and got the
same 1919 error, so Oainst.exe changed nothing.

What next? >>
 

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