error 2203 in office 2007 install

D

David

When upgrading my operating system to vista my office 2007 got corrupted and
I did a complete uninstall at described at:

http://support.microsoft.com/default.aspx/kb/928218

After this I tried to reinstall using the office 2007 enterprise CD provided
by my school and used the key that was emailed to me by the microsoft
activation people per the phone # given by the school using my enrollment #.
When trying to install I get the following error:

Error 2203. An internal error has occurred.
(C:\Windows\Installer\292ba25.ipi -2147287035 ).

This ipi number does change every time I try to do the complete uninstall
and reinstall of office. I also get an error that pops up during the install
as follows:

Error 1310. Error writing to file C:\Config.Msi\292bb14.rbf. Verify that
you have access to that directory.

The rbf file name also changes randomly. I have done the following to try
and prevent these from happening:

1. Make sure I have a cmd window open with administrator privileges where I
remove the read-only attributes of both the config.msi and installer
directories.
2. I have tried to install using a clean boot where no non-essential
services are running.
3. I have tried to install after uninstalling my anti-virus program
completely.
4. Have tried a different CD that is the same enterprise 2007 cd with same
sku # on it.

Please help since I need to use office asap. Thank you
 
P

Peter Foldes

For Office Enterprise issues see the following. Support on this version is only
available from MS or your IT Department and we cannot help you here with the Office
Enterprise version.

Sorry but we do not know if it is Pirated or not. You should have gotten these
instructions as above on your Home Program purchase from your Company or School;

The support for Office 2007 Enterprise is free and look and open
last question

http://www.microsoft.com/licensing/sa/benefits/home_use_rights/faq.mspx

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp
 

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