Error -30588

J

Jeff Vandehey

Hello, on Office 04, when I open Tools....Accounts, I see my 2 mail
accounts. When I double click on them to make an edit, I get:

Action could not be completed
Error -30588

Any fixes? Thanks gang.

-Jeff
 
R

Rudy Kohut

From Entourage Help:
To help you solve problems you might encounter as you work, Microsoft
Entourage keeps a detailed log of errors that occur, such as problems
connecting to your Internet service provider (ISP), processing mail or
rules, or decoding file attachments. Errors are stored in the Error Log
until you quit Entourage. Each time an error occurs, a description of the
error appears. This description identifies the error and provides a brief
explanation. It can also contain suggestions for fixing the problem. In some
cases, you can also click a button that takes you directly to the source of
the problem so that you can fix it.
€ To view the Error Log, click Error Log on the Window menu. If the Error
Log is unavailable, no errors have occurred since you started Microsoft
Entourage.
€ To open an error description, double-click it.
€ To delete an error description, click it, and then click Delete.

My question: Does your error show up with a description? If so, did you try
the suggested fix?
 
M

Mickey Stevens

This is a known issue that is caused by viewing complex HTML messages prior
to opening the Accounts window. You can work around it by re-launching
Entourage and then editing your account before opening any complex HTML
messages.
 
J

Jeff Vandehey

Thanks Micky, that was the fix!

Regards,
Jeff

This is a known issue that is caused by viewing complex HTML messages prior
to opening the Accounts window. You can work around it by re-launching
Entourage and then editing your account before opening any complex HTML
messages.
 

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