Error -3171 doing IMAP to AOL, Mac OS X.

[Lionel Goulet]

Occasionally I'm getting the following error message using Entourage to get
my AOL e-mail using IMAP:

A network error has occurred (-3171).

I don't see a pattern to it, it doesn't happen all the time. I know
the -3171 is an Open Transport error of obscure meaning that Entourage is
simply passing back up to me.

What I want to know is, is this something *I* can fix,
is this something *AOL* can fix,
or is it something *nobody* can fix?
(Ain't I the optimist!)

Anybody seen this before?

--

-LLiioonneell

Lionel Goulet
Computer Help Company
Personal Attention to Your Personal Computer
http://www.CompHelpCo.com
Te Deum

 

[Diane Ross]

Occasionally I'm getting the following error message using Entourage to get
my AOL e-mail using IMAP:

A network error has occurred (-3171).

I don't see a pattern to it, it doesn't happen all the time. I know
the -3171 is an Open Transport error of obscure meaning that Entourage is
simply passing back up to me.

What I want to know is, is this something *I* can fix,
is this something *AOL* can fix,
or is it something *nobody* can fix?
(Ain't I the optimist!)

First check the instruction here:

Using AOL with Entourage

<http://www.entourage.mvps.org/accounts/aol.html>

If you are still having problems, you would need to contact AOL.