Error -3176

[monkeymissile]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

our internet connection was down for 4 days and when it was finally restored, Entourage could no longer connect to our email server. I rebuilt the database twice, but no luck. The above error message says, " Mail could not be sent, Entourage cannot find the server. Verify the server info in entered correctly in the Account Settings and that your DNS settings in the Network pane of System Preference is correct".
The Refresh and Send/Receive buttons are grayed out.
Any ideas? Thanks!

 

[Ed Kimball]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

our internet connection was down for 4 days and when it was finally restored,
Entourage could no longer connect to our email server. I rebuilt the database
twice, but no luck. The above error message says, " Mail could not be sent,
Entourage cannot find the server. Verify the server info in entered correctly
in the Account Settings and that your DNS settings in the Network pane of
System Preference is correct".
The Refresh and Send/Receive buttons are grayed out.
Any ideas? Thanks!

If you can access web sites from a browser, then your DNS settings are
probably OK. Did you in fact verify that the server info in Account Settings
is still correct? Did anything about your settings get changed while you
were trying to restore your Internet connections.

 

[Diane Ross]

our internet connection was down for 4 days and when it was finally restored,
Entourage could no longer connect to our email server. I rebuilt the database
twice, but no luck. The above error message says, " Mail could not be sent,
Entourage cannot find the server. Verify the server info in entered correctly
in the Account Settings and that your DNS settings in the Network pane of
System Preference is correct".
The Refresh and Send/Receive buttons are grayed out.
Any ideas? Thanks!

This could be related to the DNS cache poisoning that prompted the server
updates recently.

Go to OpenDNS and set up a free account.
<http://www.opendns.com/>

How to set new options:
OpenDNS > Get Started > Enable OpenDNS: Mac OS X Leopard
<https://www.opendns.com/start?device=apple-osx-leopard&print>

Enter the new DNS settings. Test.

If that does not work, create a new Identity and let Entourage sync backup
to your Exchange account.

Let me know if this helps.

 

[monkeymissile]

OMG, the problem was so stupid....someone snagged my patch cable while I was away and reconnected it to the second, unconfigured, ethernet port!
There will be (electronic) blood!

 

[Diane Ross]

OMG, the problem was so stupid....someone snagged my patch cable while I was
away and reconnected it to the second, unconfigured, ethernet port!
There will be (electronic) blood!

Well, that would make it difficult to connect.

I suggest wet noodles to lash the culprit.

 

[HTLC Secretary]

Version: 2008 > Operating System: Mac OS X 10.5 (Leopard) > Processor:

Intel > Email Client: Exchange > > our internet connection was down for
4 days and when it was finally restored, > Entourage could no longer connect
to our email server. I rebuilt the database > twice, but no luck. The
above error message says, " Mail could not be sent, > Entourage cannot
find the server. Verify the server info in entered correctly > in the
Account Settings and that your DNS settings in the Network pane of > System
Preference is correct". > The Refresh and Send/Receive buttons are grayed
out. > Any ideas? Thanks!





If you can access web sites from a browser, then your DNS settings are
probably OK. Did you in fact verify that the server info in Account Settings
is still correct? Did anything about your settings get changed while you
were trying to restore your Internet connections. -- Ed Kimball

 

[HTLC Secretary]

On 8/4/08 3:01 PM ET, "(e-mail address removed)" > wrote: > >
Version: 2008 > > Operating System: Mac OS X 10.5 (Leopard) > > Processor:

Intel > > Email Client: Exchange > > > > our internet connection was down
for 4 days and when it was finally restored, > > Entourage could no longer
connect to our email server. I rebuilt the database > > twice, but no
luck. The above error message says, " Mail could not be sent, > > Entourage
cannot find the server. Verify the server info in entered correctly >

in the Account Settings and that your DNS settings in the Network pane

of > > System Preference is correct". > > The Refresh and Send/Receive
buttons are grayed out. > > Any ideas? Thanks! > > If you can access web
sites from a browser, then your DNS settings are > probably OK. Did you
in fact verify that the server info in Account Settings > is still correct?
Did anything about your settings get changed while you > were trying to
restore your Internet connections. > -- > Ed Kimball >




OOPS, didn't type the message before it posted. I've been getting the same message, but for only one of the two accounts I have. I don't understand why I can receive mail for one, but not the other. I checked accounts settings for both and they seem identical, unless I'm missing something deep down.

Please help.

 

[Ed Kimball]

Intel > > Email Client: Exchange > > > > our internet connection was
down
for 4 days and when it was finally restored, > > Entourage could no
longer
connect to our email server. I rebuilt the database > > twice, but no
luck. The above error message says, " Mail could not be sent, > >
Entourage
cannot find the server. Verify the server info in entered correctly >
of > > System Preference is correct". > > The Refresh and Send/Receive
buttons are grayed out. > > Any ideas? Thanks! > > If you can access web
sites from a browser, then your DNS settings are > probably OK. Did you
in fact verify that the server info in Account Settings > is still
correct?
Did anything about your settings get changed while you > were trying to
restore your Internet connections. > -- > Ed Kimball >




OOPS, didn't type the message before it posted. I've been getting the same
message, but for only one of the two accounts I have. I don't understand why I
can receive mail for one, but not the other. I checked accounts settings for
both and they seem identical, unless I'm missing something deep down.

Please help.

Did you check that "Advanced Sending options" are correct for both accounts?
Do both accounts use the same SMTP server?