Error 404

[Carol]

On my control form, the submit button takes you to the confirmation page and
then click on Return to The Form, I get the 404 message because it is trying
to go here:

http://wisefactors.com/wisefactors.com/index_files/Page415.htm

It is repeating "/wisefactors.com" ...why? and how can I fix this? Once the
duplication is removed it works great.

 

[Rob Giordano [MS MVP]]

Interesting...works perfectly, except when trying to return to the form from
the generated results page...but that link is correct if you look at the
results page html. Have to look at it more later, gotta run now.

 

[Don Schmidt]

If you removed one wisefactors.com/ from the address, would it be what you
wanted?

 

[Carol]

Yes, but I am not generating it, the confirmation page logic (I think?) is
putting it together - duplicated

 

[Rob Giordano [MS MVP]]

maybe not as it is correct on the generated page! look at the html of the
results page...the link is correct.


--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression

 

[Don Schmidt]

Carol,
Is this your website?

I see the problem; the link needs correcting. Wherever the "Return to form"
link is written, correct it.

 

[Carol]

Yes this is my business/website. I am using MS Publisher 2007 and the
Confirmation Page is automatically generated and part of Publisher's control
form submit button, which at my end can not be changed.....this is my
dilemma. Any suggestions or help will be greatly appreciated!

 

[Spike]

The form is being redirected to:
http://wisefactors.com/_vti_bin/shtml.dll/wisefactors.com/index_files/Page415.htm

On that page the return line is:
</p><p><a href="/wisefactors.com/index_files/Page415.htm">Return to the
form.</a></p></html>

Should be
</p><p><a href="http://www.wisefactors.com/index_files/Page415.htm">Return
to the form.</a></p></html>

That way the return is back to the root directory, then to the index_files
directory

The way it is now it is looking for wisefactors.com/wisefactory.com which
does not exist.

Spike

 

[DavidF]

Carol,

Take the information about how the link should be written that Spike
provided, and contact your web host. They are the ones that will need to
make the change to the "return to form" link. They are the ones that
produced that page.

DavidF

 

[Carol]

The web host is 1&1 and they said they have nothing to do with this. I
believe it has to do with the MS frontpage extensions which are initiated
from MS Publisher.....if I am wrong, how do I explain this to 1&1 for them to
understand??? Thanks for your help!

 

[DavidF]

Yeah, Yeah...it is never the host's fault...especially if you are talking to
1&1. Sorry for the sarcasm but I am not a big fan of 1&1 in case you didn't
notice.

Bottom line is that it is the FPSE that generates the form confirmation
page, and the FPSE are a server side function, not a Publisher function. I
would copy and paste Spike's explanation into one of the 1&1 support emails,
and send it, and maybe then the support person will understand that the link
they have for the "return to form" is written incorrectly on the
confirmation page, and that is not Publisher generated.

I am actually a bit surprised that you are able to get FPSE to work at all
in 1&1 as it was my understanding that they no longer support them. As I
remember they also provide an alternative forms program, and you might try
using that instead. You potentially could change the properties of your form
to use their forms program. You would double click your Apply now button >
form properties > Use a program from my ISP. Or as I remember they have a
form builder which can generate code that you can insert into a Pub page
using the html code fragment tool, and their iframe integration. Sorry I
can't provide more details. Go to their support pages and read about what
they are offering for form programs.

DavidF

 

[Spike]

Their help files draw the air from the room

Spike

 

[Rob Giordano [MS MVP]]

That's the sucking sound I hear when I drive by their offices!



--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression