Error 4362: can't send or receive email (new post)

[Lbonnet]

Version: v.X
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

I'm submitting a sim. ques. that was posted in Nov. 2007 (below), but wanted to verify this solution was addressing "error 4362" & not error 4352 (if that was simply a typo in the orig. post)?

I had deleted a large amount of emails stored in my "Deleted Items" folder today, but am now unable to send or receive any emails in Entourage. Before I try the proposed fix below, I wanted to verify this is the correct solution to my problem (error 4362).
Thank you,
Leiann

e: error 4362

Does anybody know what this error message means?

One of my personal folders has a subfolder in it. This morning I
dragged a couple of messages I received into it and now I am unable to
see or open any mail received of today under the 'Today' heading.

Could it be corrupted somehow by the email message?
How do I fix it and what is error #4352?

Baffled.

It is possibly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.

 

[Diane Ross]

I'm submitting a sim. ques. that was posted in Nov. 2007 (below), but wanted
to verify this solution was addressing "error 4362" & not error 4352 (if that
was simply a typo in the orig. post)?

I had deleted a large amount of emails stored in my "Deleted Items" folder
today, but am now unable to send or receive any emails in Entourage. Before I
try the proposed fix below, I wanted to verify this is the correct solution to
my problem (error 4362).

Error 4362 indicates database corruption. You need to rebuild, but before
you do....

1) Make a duplicate in the Finder first as additional backup. A rebuild does
make a duplicate, but sometimes in the process the original and backup get
merged resulting in total disaster. It's rare but it happens.

2) Verify that you have upgraded Entourage X to 10.1.6. Many Entourage X
users have never upgraded and have hit the 2GB limit. Upgrading will help
with the rebuild.

Microsoft Office v. X for Mac 10.1.9 Update

<http://tinyurl.com/284v95>

3) Check the free space on your hard drive. For a successful rebuild, you
need lots of room. See this article: Rebuilding a damaged database that
exceeded size limit

<http://tinyurl.com/4s6qv3>

Good luck.