Error 4362

[PH]

I am basically unable to delete mail, and when I attempt to do so, an
error message number 4362 appears, and the computer needs to be
restarted in order to operate. When the program opens the mail is
deleted, but the entire "delete screen" is covered with a dark gray
film. Tonight a "mini version" of that problem is appearing in the
sent items screen as well. It too is now partially covered with a dark
gray film, which obscures part of the sent messages underneath.

What is error #4362, and how can I correct it? Thank you.

PH

 

[Barry Wainwright]

I am basically unable to delete mail, and when I attempt to do so, an
error message number 4362 appears, and the computer needs to be
restarted in order to operate. When the program opens the mail is
deleted, but the entire "delete screen" is covered with a dark gray
film. Tonight a "mini version" of that problem is appearing in the
sent items screen as well. It too is now partially covered with a dark
gray film, which obscures part of the sent messages underneath.

What is error #4362, and how can I correct it? Thank you.

PH

It is almost certainly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.