error: 5.7.1 Unable to Relay message

[Jean C. Chery]

I have an exchange 2000 Server with relaying disable to avoid
spamming. Now I have OS X Panther on my Client Computers with
Entourage. I set up Entourage the propper way under exchange but when
we send emails outside our domains the messgaes never get sent because
I get error: 5.7.1 unable to relay messgae to XXXXX.com
Does Entourage have to relay or can i change that setting somewhere.

Thanks

Jean Chery
_____________________________________
Jean C. Chery
IT System Support/ Phone Guy
ADD Inc
Architecture/Interiors/Planning
210 Broadway, Cambridge MA 02139
Main: 617.234.3100
Direct: 617.234.3273
Fax: 617.661.7118
(e-mail address removed)
www.addinc.com

 

[Diane Ross]

I have an exchange 2000 Server with relaying disable to avoid
spamming. Now I have OS X Panther on my Client Computers with
Entourage. I set up Entourage the propper way under exchange but when
we send emails outside our domains the messgaes never get sent because
I get error: 5.7.1 unable to relay messgae to XXXXX.com
Does Entourage have to relay or can i change that setting somewhere.

Until someone with exchange experience answers, you can check here for help:


<http://www.entourage.mvps.org/faq/exchange_server.html>

 

[William M. Smith]

Until someone with exchange experience answers, you can check here for help:


<http://www.entourage.mvps.org/faq/exchange_server.html>

I'm not an Exchange admin, but I've had to troubleshoot a similar problem.

In my case, the error was on the server side. The account has not been
correctly configured with the full email address of the user. In a working
account I could go into Outlook for Mac and view the properties of the
account. The email address was properly configured as
(e-mail address removed). The account that wasn't working only showed
username.

The Exchange server was rejecting this person's mail because it didn't
recognize the user as being a part of somecompany.com.

Hope this helps! bill