Error 554 Relay access denied

S

Simon

Hi

Hopefully a simple answer to this one.

One of our employees tried to send an e-mail from home to her e-mail account
here, but got the error 554 Relay Access Denied. The client is using Outlook
Express 6 with XP home. She claims she has sent an e-mail here before with no
problems.

Can anyone shed any light on this problem??

Thanks

Simon
 
V

Vince Averello [MVP-Outlook]

Sounds like the SMTP server she's trying to use is denying her use since
she's not on your network
 
S

Simon

Yeah that's the only thing i can think of, i think she is with BT Internet so
they are the culprits!!
 

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