Error 79 when printing SOME documents from Office

D

Dr. Acrapone

I am having a problem printing SOME documents from Office 2004 versions
of Word, Entourage, and Excel. Here are the system details:

Mac G5 1.6 MHz, 512 RAM, running Panther 10.3.4; Office 2004

Printer: HP Laserjet 5000, connected by ethernet using a 600N Jet
Direct card.

When printing some documents (particularly those created in older
versions of Office and under System 9 on a G3) I get the error message
79.00FE PRINTER ERROR, which requires I restart the printer. These
documents will NEVER print on this printer. This occasionally occurs
in a few other applications, but mostly with Office ­ some other
applications print without any problem.

All the info I could find on the HP site was that the firmware for the
Jet Direct card needed to be upgraded, which I did. However, I still
get the message the firmware upgrade did nothing. I never had this
porblem under 9.2.2 on the G3, but...

Perhaps the 600N JetDirect card, which is an old card, is simply too
old to interface with a G5/Panther, but before I go drop more cash on a
new one, has anyone else had this problem?
 

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