Error adding shared mailbox OUTLOOK 2003

[tay]

Hi im unable to add a shared mailbox, as soon as i click the ADD
button i recieve this error:-

The name could not be resolved. The action could not be completed.


Thing is i cant add a name the error appears as soon as i click ADD.


It will work on a few machines though?


Any clues please.

 

[Francine Otterson]

Logged in as you, using your Outlook profile you can add this mailbox with out issue?

The reason I ask is because this is a common response/error if you do not have permissions to a mailbox.

Another possibility is that the mailbox is offline and can not communicate with the Exchange server. Check this on Outlook by going to File - Offline, is there a check mark next to it?

If the above does not resolve the issue then the issue maybe with Outlook itself or the profile. I would fist create a new profile for your self and test it to see if you can then add the additional mailbox

Kind Regards,