Error Applying Transforms

J

jerry sabolik

How can I re-install Office 2000?

I have reinstalled Windows ME on my Micron computer. I
can no longer access Office 2000 (Small Business edition,
so I attempted to re-install it. Office 2000 came
installed on the computer, presumably using an
administrative installation. When I insert the
installation CD, I instantly receive the message "Error
Applying Transforms."
 
J

Jerry

Thanks, Susan. I'm at work right now, but I'll give that
a try when I get home. It sounds like the approach I was
looking for.
 
S

Susan Ramlet

Good luck. The article refers specifically to Dell, but it's still possible
that it's a similar issue and resolution. Please post back with your
results--
 
S

Susan Ramlet

A couple of things: not sure about replacement software, but it doesn't
hurt to ask:

326246 - How to Replace Lost, Broken, or Missing Microsoft Software or
Hardware:
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246

or

823570 - OFF2000: How to Obtain a New Product Key for Office 2000 Program
Setup:
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

(though it sounds like you already have one, if you're re-installing it)

Here's the workaround for the installer 2.0 thing. It's ugly:

If you get the Windows Installer 2.0 SDK, you get MSIZAP2.0. This is what
you can run on WinXP machines AND other machines running Windows Installer
2.0.
It doesn't have a good UI, but a couple of folks have said it works great.

http://www.microsoft.com/msdownload/platformsdk/sdkupdate/

It's also available on your XP CD under

<drive>:\SUPPORT\TOOLS\support.cab

You'll need to extract it from the cab file. You can run msizap /? to get
the parameters for how it's used to remove Windows Installer data for
Office.

MsiZap needs to be run from DOS. Wherever you find MsiZap (the following is
from the Installer SDK), do the following:

C:\Program Files\Microsoft SDK\Bin>msizap t {Product ID}

Product ID mean the GUID. You might find it in a file in your TEMP
directory called something like "Office 2000 <edition>
Setup(####)_MsiExec.txt". If the TEMP directory is empty, you can find the
GUID using another method. Go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
Click on the GUID folder numbers, and you should see a key called Display
Name. One of the folders will have MS Office as the display name, and the
folder number is your GUID. (You may also find it in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Registration\ )

Make sure you use the curly brackets when executing
msizap t {GUID}
You'll know it works when you see a stream of text fly up the screen.
 
J

Jerry

Transform Error solved using Method 2 from Knowledgebase
Article 299699. Thank you very much for your help. I
hadn't realized that I did successfully create the log
file because I continued to get the error message. Once I
examined the log file, I found the transform file name and
successfully removed its references from the registry.
After doing that, I was able to access the installation
menu from the CD. Now all I need is the product code. I
have e-mailed Micron. They did not originally provide it
with the CDs.

Thanks again for your rapid responses to my problem.

Jerry
 

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