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Message: [QUOTE="Ted Smith, post: 5156255"] Hi - back again. As noted before I didn't get the error messages when I executed a "winword /a" on a normally booted system. I had tried to find Safe Mode as a boot option by pressing F8 on a restart, but the option was never offered to me. Finally I crashed a boot up sequence by holding the on/off button in and then restarted the computer. This time it offered me the Safe Mode as an option without pressing F8. What is that all about? Anyhow, in "booted" Safe Mode the error messages were active and present in both the Word and Excel documents. So, do you think it's time to think in terms of reinstalling all of MS Office? If it opens in Safe Mode correctly, then there is nothing wrong with Word. It has to be a problem with add-ins, normal.dot (which you ruled out) or a corrupt/incompatible printer driver. Terry [/QUOTE]