Error during install

[Jose]

I was installing Outlook 2003 on a new XP machine that
never had any version of Outlook on it. It asked me for
my email server - I chose Other|Novell GroupWise - then
the process hung. Now, when I start Outlook I get an
error and an invitiation to re-start it in safe mode.
That also errors with an invitation to start "Detect and
Repair". That runs but then when I click Outlook again -
the same thing starts over. Any help is greatly
appreciated.

Jose

 

[Sue Mosher [MVP]]

You may need to check with Novell to see if the GroupWise component you have
is compatible with Outlook 2003. Given the symptoms you're seeing, there's a
good chance that it's not.

 

[Guest]

I appreciate the reply. The component I was installing
was listed in the Outlook install. It is not a Novell
component. Is there anyway to get past this error?
Thank you.

 

[Sue Mosher [MVP]]

Microsoft does not provide a client component for GroupWise.It must be a
Novell component.

 

[Jose]

I would be happy to email you a pic of the screen in
question. I am both an MCSE and a CNE - I only offer
that information to let you know I am well aware of both
products and when I am installing one over the other. I
appreciate the information, but I need to know how to
resolve this without a re-install if possible.

Is there a reg setting that looks for a mail server I can
modify? Is there a switch that I can add to the EXE to
bypass the mail server check? Anything at all? I
appreciate your help.

Jose

 

[Sue Mosher [MVP]]

All the mail server settings are in the user's mail profile, which you can
modify without starting Outlook using the Control Panel | Mail applet.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers