Error importing timesheets in 2007

[michael.aaron.brown]

Has anyone encountered the following issue:

We used "My timesheets" to enter time to tasks assigned in a project
plan.
We went to "My tasks" to attempt to import the timesheet and update
the task progress.
Upon clicking "import timesheet", the screen throws an error
indicating:
--
"Go Back to Site"
ERROR

Unknown Error
Troubleshoot issues with Windows SharePoint Services.

--

not particularly useful, that's for certain. I thought perhaps it had
to do with something on that particular project. Republshed the plan,
but no go. REMOVED the plan from the system entirely, created a new
one, entered some time, and it seemed to work. But when we went to
post more hours, same issue.

Any pointers are appreciated.
- Michael Brown
(e-mail address removed)

 

[Ben]

it could be anything, check the log files. Also, I've had this on slow
machines, sometimes hitting F5 a couple of times works.

 

[Michael Brown]

I was oh so hoping that would resolve it but alas. I still have to check the
queues and such, but i believe it's either a bug or something wrong with this
one particular plan i've posted.

 

[Eric Logsdon]

I'm having the same problem. How do I look at the log files? There is
nothing in the event logs.

 

[Michael Brown]

Eric,

We have a very skilled consultant who was able to read through the SQL logs
themselves, and it appears there is a null value that is trying to be posted
into the database (not a good thing!). In the meantime, we've sent our
database off to Microsoft for further analysis. If we find the resolution
i'll be sure to let you know.

I'm having the same problem. How do I look at the log files? There is
nothing in the event logs.

 

[Eric Logsdon]

Thank you for the information. I'll monitor this thread for an update.

--
Eric Logsdon
ELogsdon [at] cooperativetecnologies[dot]com

Eric,

We have a very skilled consultant who was able to read through the SQL
logs
themselves, and it appears there is a null value that is trying to be
posted
into the database (not a good thing!). In the meantime, we've sent our
database off to Microsoft for further analysis. If we find the resolution
i'll be sure to let you know.

I'm having the same problem. How do I look at the log files? There is
nothing in the event logs.
--
Eric Logsdon
ELogsdon [at] cooperativetecnologies[dot]com

it could be anything, check the log files. Also, I've had this on slow
machines, sometimes hitting F5 a couple of times works.
--
Thanks, Ben.


:

Has anyone encountered the following issue:

We used "My timesheets" to enter time to tasks assigned in a project
plan.
We went to "My tasks" to attempt to import the timesheet and update
the task progress.
Upon clicking "import timesheet", the screen throws an error
indicating:
--
"Go Back to Site"
ERROR

Unknown Error
Troubleshoot issues with Windows SharePoint Services.

--

not particularly useful, that's for certain. I thought perhaps it had
to do with something on that particular project. Republshed the plan,
but no go. REMOVED the plan from the system entirely, created a new
one, entered some time, and it seemed to work. But when we went to
post more hours, same issue.

Any pointers are appreciated.
- Michael Brown
(e-mail address removed)

 

[Alex Angas]

Glad I'm not alone - having the same problem on two different installations.

--
Alex Angas
Strategic Data Management

Thank you for the information. I'll monitor this thread for an
update.

Eric,

We have a very skilled consultant who was able to read through the
SQL
logs
themselves, and it appears there is a null value that is trying to be
posted
into the database (not a good thing!). In the meantime, we've sent
our
database off to Microsoft for further analysis. If we find the
resolution
i'll be sure to let you know.

I'm having the same problem. How do I look at the log files? There
is
nothing in the event logs.
--
Eric Logsdon
ELogsdon [at] cooperativetecnologies[dot]com

it could be anything, check the log files. Also, I've had this on
slow
machines, sometimes hitting F5 a couple of times works.
--
Thanks, Ben.
:

Has anyone encountered the following issue:

We used "My timesheets" to enter time to tasks assigned in a
project
plan.
We went to "My tasks" to attempt to import the timesheet and
update
the task progress.
Upon clicking "import timesheet", the screen throws an error
indicating:
--
"Go Back to Site"
ERROR
Unknown Error
Troubleshoot issues with Windows SharePoint Services.
--

not particularly useful, that's for certain. I thought perhaps it
had to do with something on that particular project. Republshed
the plan, but no go. REMOVED the plan from the system entirely,
created a new one, entered some time, and it seemed to work. But
when we went to post more hours, same issue.

Any pointers are appreciated.
- Michael Brown
(e-mail address removed)

 

[Michael Brown]

Eric,

We received a hot fix patch from Microsoft yesterday that resolved the
issue. Apparently it was allowing null values to be posted into the database.
If you want, you can refer to our case# SRX070209601485 to obtain additional
information.

Thank you for the information. I'll monitor this thread for an update.

--
Eric Logsdon
ELogsdon [at] cooperativetecnologies[dot]com

Eric,

We have a very skilled consultant who was able to read through the SQL
logs
themselves, and it appears there is a null value that is trying to be
posted
into the database (not a good thing!). In the meantime, we've sent our
database off to Microsoft for further analysis. If we find the resolution
i'll be sure to let you know.

I'm having the same problem. How do I look at the log files? There is
nothing in the event logs.
--
Eric Logsdon
ELogsdon [at] cooperativetecnologies[dot]com


it could be anything, check the log files. Also, I've had this on slow
machines, sometimes hitting F5 a couple of times works.
--
Thanks, Ben.


:

Has anyone encountered the following issue:

We used "My timesheets" to enter time to tasks assigned in a project
plan.
We went to "My tasks" to attempt to import the timesheet and update
the task progress.
Upon clicking "import timesheet", the screen throws an error
indicating:
--
"Go Back to Site"
ERROR

Unknown Error
Troubleshoot issues with Windows SharePoint Services.

--

not particularly useful, that's for certain. I thought perhaps it had
to do with something on that particular project. Republshed the plan,
but no go. REMOVED the plan from the system entirely, created a new
one, entered some time, and it seemed to work. But when we went to
post more hours, same issue.

Any pointers are appreciated.
- Michael Brown
(e-mail address removed)

 

[Michael Brown]

Alex,

As mentioned above, we received a hot-fix patch from Microsoft to resolve an
issue where null values were being posted into the database for some unknown
reason. You can refer to our case # SRX070209601485 with Microsoft if you
need additional information or the patch itself.

Glad I'm not alone - having the same problem on two different installations.

--
Alex Angas
Strategic Data Management

Thank you for the information. I'll monitor this thread for an
update.

Eric,

We have a very skilled consultant who was able to read through the
SQL
logs
themselves, and it appears there is a null value that is trying to be
posted
into the database (not a good thing!). In the meantime, we've sent
our
database off to Microsoft for further analysis. If we find the
resolution
i'll be sure to let you know.
:

I'm having the same problem. How do I look at the log files? There
is
nothing in the event logs.
--
Eric Logsdon
ELogsdon [at] cooperativetecnologies[dot]com

it could be anything, check the log files. Also, I've had this on
slow
machines, sometimes hitting F5 a couple of times works.
--
Thanks, Ben.
:

Has anyone encountered the following issue:

We used "My timesheets" to enter time to tasks assigned in a
project
plan.
We went to "My tasks" to attempt to import the timesheet and
update
the task progress.
Upon clicking "import timesheet", the screen throws an error
indicating:
--
"Go Back to Site"
ERROR
Unknown Error
Troubleshoot issues with Windows SharePoint Services.
--

not particularly useful, that's for certain. I thought perhaps it
had to do with something on that particular project. Republshed
the plan, but no go. REMOVED the plan from the system entirely,
created a new one, entered some time, and it seemed to work. But
when we went to post more hours, same issue.

Any pointers are appreciated.
- Michael Brown
(e-mail address removed)

 

[Eric Logsdon]

Thank you. I will contact them.

--
Eric Logsdon
ELogsdon [at] cooperativetecnologies[dot]com

Eric,

We received a hot fix patch from Microsoft yesterday that resolved the
issue. Apparently it was allowing null values to be posted into the
database.
If you want, you can refer to our case# SRX070209601485 to obtain
additional
information.

Thank you for the information. I'll monitor this thread for an update.

--
Eric Logsdon
ELogsdon [at] cooperativetecnologies[dot]com

Eric,

We have a very skilled consultant who was able to read through the SQL
logs
themselves, and it appears there is a null value that is trying to be
posted
into the database (not a good thing!). In the meantime, we've sent our
database off to Microsoft for further analysis. If we find the
resolution
i'll be sure to let you know.

:

I'm having the same problem. How do I look at the log files? There
is
nothing in the event logs.
--
Eric Logsdon
ELogsdon [at] cooperativetecnologies[dot]com


it could be anything, check the log files. Also, I've had this on
slow
machines, sometimes hitting F5 a couple of times works.
--
Thanks, Ben.


:

Has anyone encountered the following issue:

We used "My timesheets" to enter time to tasks assigned in a
project
plan.
We went to "My tasks" to attempt to import the timesheet and update
the task progress.
Upon clicking "import timesheet", the screen throws an error
indicating:
--
"Go Back to Site"
ERROR

Unknown Error
Troubleshoot issues with Windows SharePoint Services.

--

not particularly useful, that's for certain. I thought perhaps it
had
to do with something on that particular project. Republshed the
plan,
but no go. REMOVED the plan from the system entirely, created a
new
one, entered some time, and it seemed to work. But when we went to
post more hours, same issue.

Any pointers are appreciated.
- Michael Brown
(e-mail address removed)