Error in Module MS097.dll

P

PosGear

My 11yo son was desperate to finish his homework yesterday but every time he
tried to insert a picture or text box the error message "Winword caused a
divide error in module MS097.dll at 016:306df0fe" appears.

This closes the document but it appears to be still open somewhere on the
system as the temp file remains in the folder the file is saved in and we
cannot open the original file.

Can anyone please help me with a fix?

Cheers,
Garry
 
T

TF

See http://www.gmayor.com/what_to_do_when_word_crashes.htm



: My 11yo son was desperate to finish his homework yesterday but every time
he
: tried to insert a picture or text box the error message "Winword caused a
: divide error in module MS097.dll at 016:306df0fe" appears.
:
: This closes the document but it appears to be still open somewhere on the
: system as the temp file remains in the folder the file is saved in and we
: cannot open the original file.
:
: Can anyone please help me with a fix?
:
: Cheers,
: Garry
:
:
 

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