Error Installing office 2007

M

Mr. Murad Jamal

this error happened to my friend that tells that the setup can't find
proww.xml file although it exists in its right path ... what we should do
?!?!!?
 
B

Bob Buckland ?:-\)

Hi Murad,

Did your friend run the setup as downloaded or use a utility such as WinRar or Winzip to 'unpack' it first. If so, it usually won't
be in the right structure for setup to run.

============
this error happened to my friend that tells that the setup can't find
proww.xml file although it exists in its right path ... what we should do >>
 
M

Mr. Murad Jamal

he saved the downloaded file on his harddisk and then he double-cliked it,
that's it !
 
B

Bob Buckland ?:-\)

Hi Murad,

See if using these steps hlep install the 2007 Office System beta 2 on the PC.
===========
1. Use Start=>Programs=>Accessories=>Disk Cleanup
to clear your Internet files and temp files.

2. Locate your 2007 Office Professional Beta 2
download file and note the folder/path location.

3. Create a new folder on your PC and note that
folder/path location.

4. Use Start=>Run , and on a single line type in
the following (using the path & file names from Step 2 & 3)
and leaving out the brackets

"drive:\Step2PathOfDownload\downloadfilename.exe" /extract:"Step3path"

example: (assuming you saved to a 'downloads' folder and created a new folder named Off2007ProB2CD1) the Start=>Run line would look
like this

"c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1"


If the extraction is successful (you'll get a dialog box telling you it was after a few minutes) then run setup from your new 2007
Office folder. (Be sure to backup your files and shutdown all other
running apps including antivirus software before starting 2007 Office setup)

If the extraction doesn't succeed then the download may be damaged/corrupted.
Use Start=>Run and type
%temp%
and locate the Setup-xxxxx.log
(file) just created and see if it has any clues on where the extraction failed.

Post back with the results please.
=====
he saved the downloaded file on his harddisk and then he double-cliked it, that's it ! >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office System Products MVP

Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/
 
M

Mr. Murad Jamal

he tried this way, it extracts well, but the setup gave the same error :(
btw, the same downloaded file works find on the other machine !!!
 
B

Bob Buckland ?:-\)

Hi Murad,

Does this system have any prior version of Office on it?

Is this on Windows XP+SP2 or on Windows Vista 5384 or higher?

What hard drive model is he using and what is the driver version from the 'System' icon in Windows Control Panel?

If you go to %temp% from Start=>Run
and check the most recent Setup.exe(nnnnnn).log file does it provide additional details on the error?

What are the settings in the regional language in the Windows control panel.
========
he tried this way, it extracts well, but the setup gave the same error :(
btw, the same downloaded file works find on the other machine !!! >>
 

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