error message: 0x800CCC67

[Tina]

I'm looking for help . My OE has been working fine for a long time, I
haven't changed anything, and all of a sudden a few days ago the message
below appeared and I'm not able to send any email. I can receive emails, but
I'm not able to send anything. I've tried my ISP support and researched this
error message, the only thing left it seems is to reinstall OE? I'm by no
means a techo, so I really have no idea.

Any help would be greatly appreciated!

An unknown error has occurred. Account: 'Tina Johnson', Server:
'smtp.charter.net', Protocol: SMTP, Server Response: '421 charter.net
connection refused from [97.87.54.182]', Port: 25, Secure(SSL): No, Server
Error: 421, Error Number: 0x800CCC67

 

[Roady [MVP]]

For Outlook those connection failures are usually caused by virus scanners
doing a mail scan.

However, note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!

 

[Vince Averello [MVP-Outlook]]

This newsgroup is for support of Outlook 97, 98, 2000, 2002 & 2003 from the
Office family for Intel PCs. For Outlook Express (OE) support try posting in
one of these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.internet.mail.mac for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/

 

[Tina]

Thank you so much, I'll give that avenue a try!
--
Tina

For Outlook those connection failures are usually caused by virus scanners
doing a mail scan.

However, note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!



-----

I'm looking for help . My OE has been working fine for a long time, I
haven't changed anything, and all of a sudden a few days ago the message
below appeared and I'm not able to send any email. I can receive emails,
but
I'm not able to send anything. I've tried my ISP support and researched
this
error message, the only thing left it seems is to reinstall OE? I'm by no
means a techo, so I really have no idea.

Any help would be greatly appreciated!

An unknown error has occurred. Account: 'Tina Johnson', Server:
'smtp.charter.net', Protocol: SMTP, Server Response: '421 charter.net
connection refused from [97.87.54.182]', Port: 25, Secure(SSL): No, Server
Error: 421, Error Number: 0x800CCC67

 

[Tina]

Thank you so much, I appreciate your time and information!
--
Tina

This newsgroup is for support of Outlook 97, 98, 2000, 2002 & 2003 from the
Office family for Intel PCs. For Outlook Express (OE) support try posting in
one of these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.internet.mail.mac for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/

I'm looking for help . My OE has been working fine for a long time, I
haven't changed anything, and all of a sudden a few days ago the message
below appeared and I'm not able to send any email. I can receive emails,
but
I'm not able to send anything. I've tried my ISP support and researched
this
error message, the only thing left it seems is to reinstall OE? I'm by no
means a techo, so I really have no idea.

Any help would be greatly appreciated!

An unknown error has occurred. Account: 'Tina Johnson', Server:
'smtp.charter.net', Protocol: SMTP, Server Response: '421 charter.net
connection refused from [97.87.54.182]', Port: 25, Secure(SSL): No, Server
Error: 421, Error Number: 0x800CCC67

 

[Nik]

I feel like you are blowing off this lady's question. I use Office 2007 and
Outlook does the same thing. Twice I've had to re-install it in order for it
to not give me the error msg. QUick answers aren't always the best. Some
time you need to ask more questions.

This newsgroup is for support of Outlook 97, 98, 2000, 2002 & 2003 from the
Office family for Intel PCs. For Outlook Express (OE) support try posting in
one of these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
http://support.microsoft.com/newsgr...express&SLCID=US&sd=GN&id=fh;en-us;newsgroups
microsoft.public.internet.mail.mac for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/

I'm looking for help . My OE has been working fine for a long time, I
haven't changed anything, and all of a sudden a few days ago the message
below appeared and I'm not able to send any email. I can receive emails,
but
I'm not able to send anything. I've tried my ISP support and researched
this
error message, the only thing left it seems is to reinstall OE? I'm by no
means a techo, so I really have no idea.

Any help would be greatly appreciated!

An unknown error has occurred. Account: 'Tina Johnson', Server:
'smtp.charter.net', Protocol: SMTP, Server Response: '421 charter.net
connection refused from [97.87.54.182]', Port: 25, Secure(SSL): No, Server
Error: 421, Error Number: 0x800CCC67

 

[Vince Averello [MVP-Outlook]]

Well, I wasn't blowing her off, I was directing her to a spot better suited
for Outlook Express questions.

In your case you can start by checking out this article:
http://support.microsoft.com/default.aspx/kb/813514