Error message consistently shows and shuts down entourage

J

jmt

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange I get the following error message when I open entourage and then entourage closes itself down: Microsoft Sync Services has encountered a problem and needs to close. We are sorry for the inconvenience." Clicking the "More Information" button gives me the information I'll paste in at the end of this email. Please help me -- I googled the error but the answers were too techy for me to figure out. Right now I can't read/send emails or schedule meetings. Thanks in advance.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2010-04-12 09:40:43 -0400
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.2.4.100205
Crashed Module Name: EntourageCore
Crashed Module Version: unknown
Crashed Module Offset: 0x000c6a59
Blame Module Name: EntourageCore
Blame Module Version: unknown
Blame Module Offset: 0x000c6a59
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0:

# 1 0x96a042fa in __dispatch_hw_config + 0x96846372 (libSystem.B.dylib + 0x000012fa)
# 2 0x93fcc3f0 in __gTECMasterGlobals + 0x93C9F44C (CarbonCore + 0x000f03f0)
# 3 0x021d84cd in LThread::Yield(LThread const*) + 0x00000027 (PowerPlantCore + 0x0000f4cd)
# 4 0x003f91c6 in __mh_execute_header + 0x003F81C6 (Microsoft Entourage + 0x003f81c6)
# 5 0x021cd66f in LAttachment::Execute(long, void*) + 0x00000033 (PowerPlantCore + 0x0000466f)
# 6 0x021cd900 in LAttachable::ExecuteAttachments(long, void*) + 0x00000056 (PowerPlantCore + 0x00004900)
# 7 0x012b7fe1 in LApplication::postProcessEventsRAEL(OpaqueEventRef*, OpaqueEventTargetRef*, unsigned char) + 0x000000BB (PowerPlant + 0x0006ffe1)
# 8 0x012b8212 in LApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x0000018E (PowerPlant + 0x00070212)
# 9 0x96d4a0a9 in .objc_class_name_IMKInkInputSession + 0x96A04751 (HIToolbox + 0x000080a9)
# 10 0x96d49370 in .objc_class_name_IMKInkInputSession + 0x96A03A18 (HIToolbox + 0x00007370)
# 11 0x96d491cf in .objc_class_name_IMKInkInputSession + 0x96A03877 (HIToolbox + 0x000071cf)
# 12 0x96d7dd10 in .objc_class_name_IMKInkInputSession + 0x96A383B8 (HIToolbox + 0x0003bd10)
# 13 0x96d4a4fa in .objc_class_name_IMKInkInputSession + 0x96A04BA2 (HIToolbox + 0x000084fa)
# 14 0x96d49370 in .objc_class_name_IMKInkInputSession + 0x96A03A18 (HIToolbox + 0x00007370)
# 15 0x96d6bb55 in .objc_class_name_IMKInkInputSession + 0x96A261FD (HIToolbox + 0x00029b55)
# 16 0x96ef4df7 in .objc_class_name_IMKInkInputSession + 0x96BAF49F (HIToolbox + 0x001b2df7)
# 17 0x96ef4f2f in .objc_class_name_IMKInkInputSession + 0x96BAF5D7 (HIToolbox + 0x001b2f2f)
# 18 0x012b76c1 in LApplication::processEvents() + 0x000000FF (PowerPlant + 0x0006f6c1)
# 19 0x012b774f in LApplication::Run() + 0x0000006D (PowerPlant + 0x0006f74f)
# 20 0x00019bd7 in __mh_execute_header + 0x00018BD7 (Microsoft Entourage + 0x00018bd7)
# 21 0x0000276e in __mh_execute_header + 0x0000176E (Microsoft Entourage + 0x0000176e)
# 22 0x00002695 in __mh_execute_header + 0x00001695 (Microsoft Entourage + 0x00001695)

X86 Thread State:
 eax: 0xffffffe1 ebx: 0x00000003 ecx: 0xbfffecac edx:0x96a042fa
 edi: 0x00000000 esi: 0x00000000 ebp: 0xbfffece8 esp:0xbfffecac
  ss: 0x0000001f eip: 0x96a042fa cs: 0x00000007 ds:0x0000001f
  es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206

Thread 1:

# 1 0x96a2ab42 in __dispatch_hw_config + 0x9686CBBA (libSystem.B.dylib + 0x00027b42)
# 2 0x96a2a719 in __dispatch_hw_config + 0x9686C791 (libSystem.B.dylib + 0x00027719)
# 3 0x96a2a4be in __dispatch_hw_config + 0x9686C536 (libSystem.B.dylib + 0x000274be)
# 4 0x96a29f41 in __dispatch_hw_config + 0x9686BFB9 (libSystem.B.dylib + 0x00026f41)
# 5 0x96a29d86 in __dispatch_hw_config + 0x9686BDFE (libSystem.B.dylib + 0x00026d86)

X86 Thread State:
 eax: 0x0000016b ebx: 0x96a2b196 ecx: 0xb0080d5
 

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