Error Message EXC_BAD_ACCESS

A

aRKay

I just upgraded to Office 2004 and tried to print an envelope and Word
crashes with the following error:

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2004-08-20 14:33:17 -0500
Application Name: Microsoft Word
Application Version: 11.0.0.040408
Module Name: libobjc.A.dylib
Module Version: unknown
Module Offset: 0x000011f4
Extra app info: Reg=English Loc=0x0409

What do I need to fix..... can't seem to print anything and I had no
problems with Word X?

Should I reinstall to see if that will correct the problem?

aRKay
 
A

aRKay

The nasty problem has been fixed. After doing everything else I went to
the hp web page and downloaded a newer (version 2.3.7) print driver and
this fixed the problem. This is what I should have done first!
 
J

JE McGimpsey

aRKay said:
The nasty problem has been fixed. After doing everything else I went to
the hp web page and downloaded a newer (version 2.3.7) print driver and
this fixed the problem. This is what I should have done first!

Thanks for following up - this is good information, and will be helpful
to have in the archives.
 

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