Error Message:"identity can not be opened with this version of entourage"

P

panda

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

Originally had Panther. Installed Leopard - six month later mac would not boot. Told to reinstalled Leopard by archive and install. Then, Entourage locks up. Told to reinstalled Office 2004 (dragged office folder to trash and then "dragged Microsoft Office 2004 folder to hard drive". "Identity" Error message HELP - apple genius bar has told me it's a microsoft problem.

I have downloaded all the apple entourage updates
What should I do? (my mail is yahoo.com)
 
D

Diane Ross

Originally had Panther. Installed Leopard - six month later mac would not
boot. Told to reinstalled Leopard by archive and install. Then, Entourage
locks up. Told to reinstalled Office 2004 (dragged office folder to trash and
then "dragged Microsoft Office 2004 folder to hard drive". "Identity" Error
message HELP - apple genius bar has told me it's a microsoft problem.

<http://www.entourage.mvps.org/error/identity_not_open.html>
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top