Error Message Meaning

[John Cello]

Proj Pro 2003, Proj Server 2003 (no service packs on server, SP3 on Proj
Pro), XP Pro environment

Having run for a couple of years, I recently started to receive this error
message when I try to edit or add an enterprise resource: "Project Server
encounteed a problem with this error code: 56. Please contact your server
administrator."

Well, I am the server administrator, so I contacted myself and frankly I was
no help at all.

In researching this I found this error means the following:

rsSecurityModifyUserAccountFailed = 56
There was a failure to modify the account details between the Project
Professional client and Project Server.

Very helpful information considering how I could see that when the changes I
tried to make failed. So, if anyone could tell me what this means...more
importantly what causes it...most importantly how to fix it, I would be
eternally grateful.

Thanks in advance.

 

[Ben Howard]

Hello John,
Just a comment, the SPs should be applied to both the server and client so
that they are both at the same SP level. I would apply SP3 to the server and
then try.

 

[Jonathan Sofer]

Service packs should always match between client and server or else you can
cause some irregular behavior including data issues.

Jonathan

 

[John Cello]

Thanks Jonathan. I'm at a client site, and have been trying to get SP2
scheduled for install for a couple of months through their change management
system. With SP3 being released, I'm back to having a request in the system
waiting for it to be scheduled. I was hoping that there was something I could
do between now and the SP being applied (or the coming of the second ice age,
which will probably arrive first).

Thanks again.