error message; print problem

[Acipriani]

The following began appearing about/after the time I transferred info from
one computer to another:

1) at the close of Microsoft Word 2002 (Microsoft Windows XP Professional),
the following appears:

Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program files\Microsoft Office\Office 10\WINWORD.EXE
abnormal program termination

2) After printing 1 or 2 docs with HP psc 1315 all in one, no further docs
print (they appear in HP window waiting to print) unless, until I shut down
both printer and computer, restart both, then the docs print automatically.
I've since removed and re-installed the hp software, but still have printing
prob.
This printing prob started about time the Error Message started
AC

 

[vttotal]

It appears that your Microsoft Office has some corrupt or missing files in
your programs file folder. I would recommend backing up all your information
and uninstalling and re-installing Office. Just to have a better
understanding, did you try modifying anything in Word in terms of Macros?


Hope this info helps,

 

[Acipriani]

Yes, I did look to create some (shortcut) Macros, but could not figure it
out; the original ones (key board types for certain words/phrase) were lost
when the transfer was done.

 

[Stefan Blom]

See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

 

[Stefan Blom]

Since you have been experimenting with macros, try renaming the Normal
template (with Word closed). Does that make a difference?

To locate the Normal template, you can search for it in Windows (Windows key
+ F). Be sure to search hidden files and folders.

 

[Acipriani]

I don't know what "Normal template" is, and don't understand how to do this -
perhaps you can explain, give further direction/instruction. Thanks.

 

[Suzanne S. Barnhill]

See “Normal.dot Template—Explained†at
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=151

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org