Error message "Rnaapp has caused an error in user.exe"

  • Thread starter mlanderso \(remove this\)
  • Start date
M

mlanderso \(remove this\)

When I open Word 2000 my PC locks up with the
message "Rnaapp has caused an error in user.exe"

I think the problem started when I inserted an apparently
defective diskett in my "A" drive. The drive made
grinding noises,never opened, and the problem with Word
began.

I have uninstalled and reinstalled Word,but the problem
persists.
 

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