Error message: "The H:\ folder does not exist...."

[Dave M.]

Upon shutting down Outlook (2007, with 64 bit Vista) I always receive the
following message: "The H:\ folder does not exist. Do you want to create
it?" If I click "Yes," the response is, "Unable to create folder 'H:\' The
system cannot find the path specified.

An suggestions on how to get rid of this bothersome message?

Thank you.

Dave M.

 

[Roady [MVP]]

Where did/does the H:\ drive point to for you?
Do you perhaps have the backup add-in installed and have it set to backup to
the H:\-drive?
Does the same happen in Outlook Safe Mode?
Start-> type; outlook.exe /safe

If so, it is most likely caused by an add-in.
For details see http://www.msoutlook.info/question/88

 

[Dave M.]

Excellent, Roady - thank you very much. Disabling the MS backup add-in did
indeed resolve the problem. Now the question, of course, is what's your
recommendation for backing up my .pst file?!

Thanks again.

Dave M.

 

[Roady [MVP]]

You can still use that add-in, just make sure that all the backup paths are
set correctly.