Error Message: The required file naCmnLib.dll ca not be found in y

S

Sheharyar

I am using WINXP Home, Office 2003 and have just installed Outlook 2007.
But as I have setup my email accounts while synchronising from my pop
accounts it always gives me an error message

Error Message: The required file naCmnLib.dll ca not be found in your path.
Install Microsoft Outlook again.

I have reinstalled it several times but no use.

Need help resolving this issue.
 
D

DL

I believe that's a file assocciated with McAfee security software, uninstall
McAfee software, reinstall if you must
 
W

wskigrl

Nope, uninstall and reinstall McAfee as many times as you want to...it
doesn't help. I did it, thought I was good to go, didn't get the error for
most of the day...and then I did!

I sat on the phone with 3 different McAfee agents who were completely useless!

No fix yet...except to disable the virus scan on Outlook and be without a
virus protection.
 
H

Hal Hostetler [MVP-P/I]

DEAD WRONG! Disable that email scanner and leave it that way! Your PC is
fully protected WITHOUT email scanning provided you keep the resident FILE
SYSTEM scanner current. Here's why - any and EVERY attachment you receive
in email has been encoded so it will go through email. The default method
of doing this, these days, is MIME; other versions include UUEncode and
BinHex. Email servers can only pass "printable characters" and binary files
(pictures, executables, anything that isn't pure text) contains a mix of
printable and non-printable characters. The only way to get these through
email is to encode the attachment so all characters are printable. This
means the file must be DEcoded after reception before it can do anything.
The decode process takes the attachment and writes the decoded output to a
temporary file on the disk. The instant this process finishes and BEFORE
you or your PC can do anything with it, the resident file system scanner in
your AntiVirus application grabs it and scans it. If it's malware, it gets
NAILED right then and there. Emails scanning is entirely redundant, it does
nothing but create problems where none exist. Get rid of it and get rid of
your problems.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
M

Mike Biker

Hal Hostetler said:
DEAD WRONG! Disable that email scanner and leave it that way! Your PC is
fully protected WITHOUT email scanning provided you keep the resident FILE
SYSTEM scanner current. Here's why - any and EVERY attachment you receive
in email has been encoded so it will go through email. The default method
of doing this, these days, is MIME; other versions include UUEncode and
BinHex. Email servers can only pass "printable characters" and binary files
(pictures, executables, anything that isn't pure text) contains a mix of
printable and non-printable characters. The only way to get these through
email is to encode the attachment so all characters are printable. This
means the file must be DEcoded after reception before it can do anything.
The decode process takes the attachment and writes the decoded output to a
temporary file on the disk. The instant this process finishes and BEFORE
you or your PC can do anything with it, the resident file system scanner in
your AntiVirus application grabs it and scans it. If it's malware, it gets
NAILED right then and there. Emails scanning is entirely redundant, it does
nothing but create problems where none exist. Get rid of it and get rid of
your problems.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Hi All - I've suffered from this problem a few times and have found TWO
absolute cures.
First cure is to disable McAfee's email virus scan.
Second Cure, which is better, is to access your email at server level, ie -
you should be able to get to your incoming emails via 'Webmail' or similar
provided by your ISP. Once you get to your incoming email source, examine
your inbox items and delete everything that looks even slightly suspicious.
Usually there will be an innocent looking email which is causing all the
problems. Once you delete all these emails, this annoying message will not
appear again - just re-start Outlook and 'Voila'! Problem gone - until some
idiot sends you a similar email.
No need to un-install and re-install McAfee, or Outlook. Just get to your
incoming email source and delete the offending message. If in doubt, delete
them all.
Hope that helps.
Mike in Melbourne, Australia
 
M

Mike Biker

Hi All - I've suffered from this problem a few times and have found TWO
absolute cures.
First cure is to disable McAfee's email virus scan.
Second Cure, which is better, is to access your email at server level, ie -
you should be able to get to your incoming emails via 'Webmail' or similar
provided by your ISP. Once you get to your incoming email source, examine
your inbox items and delete everything that looks even slightly suspicious.
Usually there will be an innocent looking email which is causing all the
problems. Once you delete all these emails, this annoying message will not
appear again - just re-start Outlook and 'Voila'! Problem gone - until some
idiot sends you a similar email.
No need to un-install and re-install McAfee, or Outlook. Just get to your
incoming email source and delete the offending message. If in doubt, delete
them all.
Hope that helps.
Mike in Melbourne, Australia
 
B

Brian Tillman [MVP - Outlook]

Second Cure, which is better, is to access your email at server level,
ie -
you should be able to get to your incoming emails via 'Webmail' or similar
provided by your ISP. Once you get to your incoming email source, examine
your inbox items and delete everything that looks even slightly
suspicious.

I'll agree to an extent. There's no better antivirus engine than your own
brain. However, receiving mail in an mail client and not via a web
interface is often more convenient or mail clients wouldn't exist.
 
M

Miket

What a pain this was.... here's the easiest fix without disabling anything
.... just add the location of the stupid file "naCmnLib.dll" in your system
environment variable PATH.

HERE'S HOW: you can do this via the properties of "My Computer" under the
advanced tab... you'll find the button labeled "Environment Variables".
Locate the system variable PATH and add the location of this McAfee dll.
Mine was located at C:\Program Files\Network Associates\Common Framework\

Good luck
 

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