Error message - Unknown.doc uses a file type that is blocked from opening in this version

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Hi,

I received a email attachment which is a MS Word doc. When I open the attachment in Word 2011 I received the following error message; "Unknown.doc uses a file type that is blocked from opening in this version."
When I use Text/Edit half of the document is scrambled and the other half is not. I'm using MS Word 2011 for Mac. Please help
 

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