Error Message when adding a new account

B

barbw

when adding a new account I receive this error message - The file as field for this contact is empty. You may not have entered a name or company. Do you want to save this contact with an empty file as field? How do I fix this? I can't enter any new accounts now.
 
S

Sue Mosher [MVP-Outlook]

This is BCM? BCM sometimes has what's known as a "forms cache" problem.
Clearing the cache usually fixes it. Choose Tools | Options | Other |
Advanced Options | Custom Forms, then click Manage Forms, then Clear Cache.
If simply clearing the cache doesn't fix the issue, try the other steps
detailed at http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



when adding a new account I receive this error message - The file as field
for this contact is empty. You may not have entered a name or company. Do
you want to save this contact with an empty file as field? How do I fix
this? I can't enter any new accounts now.
 

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