Error message when attempting to open large .doc file (74mb)

[jcoon2]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel "There is Insufficient Memory, please save the document now"

I am able to open the same document on the same computer using my Parallels installation of XP Pro with Word 2003, but get the error message when trying to open the document on the mac side (iMac with 4 GB of ram.) I have sent this document to a customer who has a PC but they can't open it either, so it can't be a Mac/Pc thing, probably an office 2008 thing?

The Knowledge base article listing the same error message, with a different cause, did not help.

The document is very intense graphically, and copy/paste into a new doc would be a labor intensive process, so any way to salvage as-is would be great.

 

[John McGhie]

While Word is working on a document, it lays it out in memory in binary
format. That error message indicates that Word could not find enough free
contiguous RAM to do that.

Usually, the error is a symptom of a larger problem: the internal structure
of the document has corrupted, and Word is hitting a hard limit attempting
to unravel it.

You don't say what format the document is in, so we can't really suggest how
to recover it. Chances are, you will find that it is "one" of those
graphics, but it could be "several".

I would begin by preparing a copy of the document that does not contain any
of the graphics, then carefully re-insert them one by one, saving each time.

Cheers

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel
"There is Insufficient Memory, please save the document now"

I am able to open the same document on the same computer using my Parallels
installation of XP Pro with Word 2003, but get the error message when trying
to open the document on the mac side (iMac with 4 GB of ram.) I have sent
this document to a customer who has a PC but they can't open it either, so it
can't be a Mac/Pc thing, probably an office 2008 thing?

The Knowledge base article listing the same error message, with a different
cause, did not help.

The document is very intense graphically, and copy/paste into a new doc would
be a labor intensive process, so any way to salvage as-is would be great.

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]

 

[jcoon2]

We actually were successful "rebuilding" the document using a variation of your suggestion. We started with a copy of the document in an earlier phase of construction that we could open, and then just pasted the final text section by section. Whatever was the offending problem apparently was bypassed in this way. Thanks for your time and input.