Hi Kampy,
I am sure if you rename the Normal.dot your issue will be resolved.
Rename the Normal.dot Global Template
To rename the Normal.dot global template, follow these steps:
Quit all Office programs.
Double-click the Support Template shortcut on your desktop.
In the Word 2003 Support Template, click Troubleshoot Utility.
In the Microsoft Word Troubleshooting Utility dialog box, click Normal.dot
Global Template in the Select an Item list, and then click Rename.
Click OK when you receive the following message:
path\Documents and Settings\username\Application
Data\Microsoft\Templates\Normal.dot
Copied To
path\Documents and Settings\username\Application
Data\Microsoft\Templates\11Normal.dot
Note The path of your Normal.dot global template may be different.
Click Close to close the Microsoft Word Troubleshooting Utility dialog box.
On the File menu, click Exit to quit Word.
Start Word the way that you typically do.
Note Do NOT use the Support Template shortcut on your desktop in step 8.
If Word starts correctly, you have resolved the problem. In this case, the
problem is a damaged Normal.dot global template. You may have to change
several settings to restore your favorite options. If the Normal.dot global
template that you renamed contains customizations, such as styles, macros,
or AutoText entries that cannot be easily re-created, you may be able to
copy those customizations from the 11Normal.dot file (your old Normal.dot
global template) to the new Normal.dot global template by using the
Organizer.
For more information about how to use the Organizer to rename macros, click
Microsoft Word Help on the Help menu, type rename macros in the Office
Assistant or the Answer Wizard, and then click Search to view the topic.
If the problem is not resolved, restore your old Normal.dot global template
(11Normal.dot). To do this, follow these steps:
Quit all Office programs.
Double-click the Support Template shortcut on your desktop.
In the Word 2003 Support Template, click Troubleshoot Utility.
In the Microsoft Word Troubleshooting Utility dialog box, click Normal.dot
Global Template in the Select an Item list, and then click Restore.
Click OK when you receive the following message:
path\Documents and Settings\username\Application
Data\Microsoft\Templates\11Normal.dot
Copied To
path\Documents and Settings\username\Application
Data\Microsoft\Templates\Normal.dot
Note The path of your Normal.dot global template may be different.
Click Close to close the Microsoft Word Troubleshooting Utility dialog box,
and then quit Word.
Please let me know has this helped You...
Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
