Error message when Entourage 2004 is first launched

S

solson

I installed Entourage 2004 on a Mac G4 with 1 Gig of RAM using a
administrator account. Installed the 2 updates. Clicked on the
Entourage icon
and a error message comes up:
Sorry for the inconvience but Entourage has encountered a error and
needs to
shut down. You can send or not send this information to Microsoft. It
does
not tell you what the error is. I have tried to remove and reinstall
Entourage 2004 but after several tries it just does the same thing. I
done
several Entourage 2004 installs and this is the first time this has
happened.
I could really use some help.
 
C

Corentin Cras-Méneur

I installed Entourage 2004 on a Mac G4 with 1 Gig of RAM using a
administrator account. Installed the 2 updates. Clicked on the
Entourage icon
and a error message comes up:
Sorry for the inconvience but Entourage has encountered a error and
needs to
shut down.

You can try the usual:
- repair permissions on the drive
- check the hard drive for damage (you can do this booting on the MacOS
X install CD and launching DiskUtility from there)
- look for corrupted fonts. Does any of the other Office applications
launch at all ?

Corentin
 

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