K
Krista
I am a delegate for several users. One user I can open and edit his contacts
with no problem. For another user I get an error message when I try to open
one of his contacts but only when I have found that contact through the "Look
for" function. Otherwise, I can open his contacts with no problem. The
error message simply says "Can't open this item". No other information is
given.
I am running Outlook 2003 on my machine. I believe that he is running
Outlook 2000 on his. I also have Microsoft CRM Sales for Outlook running on
my machine. I believe that I started to have this problem when he had SFO
installed but he received a new laptop and has not re-installed that
particular software. I cannot remember for sure whether the problem existed
before or not. I am making the assumption that this is some sort of
compatibility issue. Any ideas?
with no problem. For another user I get an error message when I try to open
one of his contacts but only when I have found that contact through the "Look
for" function. Otherwise, I can open his contacts with no problem. The
error message simply says "Can't open this item". No other information is
given.
I am running Outlook 2003 on my machine. I believe that he is running
Outlook 2000 on his. I also have Microsoft CRM Sales for Outlook running on
my machine. I believe that I started to have this problem when he had SFO
installed but he received a new laptop and has not re-installed that
particular software. I cannot remember for sure whether the problem existed
before or not. I am making the assumption that this is some sort of
compatibility issue. Any ideas?