Error message when I try to use the merge feature in word

[Jeff_Dahlberg]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

I'm getting the following message "A file error occurred. Check your network connections or make sure the disk is properly inserted and not defective" and then my Word locks up. This has happened several times when I've done a merge document and then tried to save or make changes to the document.

Any suggestions would be greatly appreciated.

Thanks

Jeff

 

[John McGhie]

Hi Jeff:

Thanks for adding your name: much more friendly when we're talking to real
people

That is a generic error that means "I can't write to the disk". It suspects
that the reason it can't write is that the connection is down. The real
error can also be that the file is corrupt.

Which disk is the file on? Word thinks it's on a removeable volume!

This issue can be caused by Spotlight momentarily locking the file.

But I suspect that it is a corrupt document. What is in that document?

Have you tried a Maggie?

The Maggie:

1. Create a new blank document
2. Carefully select all of the text in the bad document EXCEPT the last
paragraph mark
3. Copy it.
4. Paste in the new document.
5. Save under a new file name and close all, then re-open.

This technique for de-corrupting is known as "Doing a 'Maggie'", after
Margaret Secara from the Word PC-L mailing list who first publicised the
technique.

Hope this helps

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

I'm getting the following message "A file error occurred. Check your network
connections or make sure the disk is properly inserted and not defective" and
then my Word locks up. This has happened several times when I've done a merge
document and then tried to save or make changes to the document.

Any suggestions would be greatly appreciated.

Thanks

Jeff

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John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]