error message when opening word 2002

[sue tauber]

when I open word 2002 I get the followng message:

'The document D2K2.DOT caused a serious error the last
time it was opened. Would you like to continue to open it?
ok/cancel

Word cannot open the document c:\programfiles...WFWRDEK2.


How can I fix this eror message.

thanks

sue

 

[Graham Mayor]

It seems you have at least one Word add-in that is broken or incompatible.
Remove D2K2.DOT from the Word or Office startup folder:
:\Documents and Settings\<username>\Application Data\Microsoft\Word\Startup
or
:\Program Files\Microsoft Office\Office10\Startup
If you use Explorer to search for WFWRDEK2 you may be able to glean more
information about it, from the application it is filed with.
When you have resolved the above, see:
http://www.gmayor.dsl.pipex.com/what_to_do_when_word_crashes.htm

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Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.dsl.pipex.com
Word MVP web site www.mvps.org/word
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