Error message when printing from Outlook 2003

[Ravenclaw]

I have a user that receives the following error message when printing from
Outlook 2003:

An error has occurred in the script on this page.

Line: 639
Char: 1
Error: Invalid argument
Code: 0
URL: res://C:\Windows\system32\shdoclc.dll/preview.dlg

Do you want to continue running scripts on this page? y/n

I tried a solution I found on a different forum, but it did not solve the
problem. Here is what I tried:

This behavior occurs if the Ole32.dll file that is located in the
%Windir%\System32 folder is not registered correctly in the registry.
Back to the top

RESOLUTION
To resolve this problem, register the Ole32.dll file. To do this, follow
these steps: 1. Click Start, click Run, type the following command in the
Open box, and then click OK:
Regsvr32.exe %Windir%\System32\Ole32.dll
2. In the RegSvr32 dialog box, click OK.

Can you offer a different solution for this problem?

Thank you very much for your time.

 

[BillR [MVP]]

When printing all emails or just html?
If it's only html then updating the IE script engine might help.

 

[Ravenclaw]

Thank you , BillR. How would I do that? Is there a different forum in which
I may find instructions?

 

[Brian Tillman]

Thank you , BillR. How would I do that? Is there a different forum
in which I may find instructions?

"How to Troubleshoot Script Errors in Internet Explorer"
http://support.microsoft.com/kb/308260/en-us

 

[Hal Hostetler [MVP P/I]]

I've found a number of reports that indicate the fix in this article works
for the line 639 error:

http://support.microsoft.com/?kbid=293176
Cannot Print from Internet Explorer

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Ravenclaw]

That solution applies to IE 5.0 and 5.5 and Windows 98, 95 and ME. Is there
one that is compatible with XP and IE 6?

 

[Hal Hostetler [MVP P/I]]

Oh, it applies to IE6 also, they just haven't updated the article to reflect
it; the issue is usually due to a problem with IEPEERS.DLL See if these
help:

http://www.howtofixcomputers.com/bb/ftopic134344.html
Internet Explorer Script Error
http://www.colba.net/~hlebo49/scriptex.htm
Script - General
http://www.theeldergeek.com/repair_ie6.htm
Repair Internet Explorer 6
http://windowsxp.mvps.org/IEFIX.htm
IEFix - General purpose fix for Internet Explorer

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Ravenclaw]

Thank you very much, Hal. The suggestions to enter "regsvr32 iepeers.dll"
into the run box has solved my problem!

I am very grateful.

Cyndi

 

[claire]

what is a line 1174 error? this is the url:
res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg