Error Message when trying to run macros

[Backerje]

I am trying to run an excel application called Precision Tree (from Palisade
Corporation). When prompted to allow macros I press allow, but excel tells
me an error has occurred and shuts down excel. If I choose to disable the
macros, I see the menu bar for the application. However, if I click on the
macros I receive a message saying the macro is disabled because the security
setting is "high". If I go check the security setting for macros, the
setting is only "medium". Changing the setting to "Low" does nothing to help.

I have tried uninstalling and reinstalling the software.

Does anyone have any perspective on what is causing this error?

Thank you in advance.

 

[Billy Liddel]

I am trying to run an excel application called Precision Tree (from Palisade
Corporation). When prompted to allow macros I press allow, but excel tells
me an error has occurred and shuts down excel. If I choose to disable the
macros, I see the menu bar for the application. However, if I click on the
macros I receive a message saying the macro is disabled because the security
setting is "high". If I go check the security setting for macros, the
setting is only "medium". Changing the setting to "Low" does nothing to help.

I have tried uninstalling and reinstalling the software.

Does anyone have any perspective on what is causing this error?

Thank you in advance.

I had this problem with one of my own macros causing Excel to crash. When
stepping through the code it was aparrent that the code in one module
switched to an unrelated macro in Worksheet code and the program became
unstable. The problem was solved by recreating the workbook and placing the
codes in the new workbook.

I just opened a book and disabled macros but then I could not look at the
code. Excel prompts the user to digitally sign the macros. This should have
been done by Pallisade, perhaps you can try this and view the code, assuming
that it is written in Visual Basic. If this works and you can see the code,
you could try posting it here and see what response you get.

If you paid for this, then write to Pallisade telling them the problem.

Regards
Peter