Error Message

[JK1031]

I have BCM 2003. All I am trying to do is add a new contact and I keep
getting the error message -- OpenProperty: cannot open properties which are
computed. Does anyone know what the problem might be?

 

[John Huang [MSFT]]

I am not sure... "properties which are computed" sounds like the "File As"
field to me. Are you trying to set the "File As" field with any specific
way? Can you create any simple contact such as "Joe Brown" and see if the
"File As" field can be saved as "Brown, Joe"?

I have not seen this before.. might need to test around to find the issue.

 

[John Huang [MSFT]]

JK1031,

I forwarded your message to senior developers in my team, and one of them
quickly got back, suspecting that a mild "form/property corruption" might be
going on. Did you just recently install other Outlook Add-ins, or were you
trying to modify form customization? If you did, resetting your form cache
might just work here.

Follow these steps to reset your form cache (don't worry, it won't hurt you):
1. In Outlook, go to Tools menu > Options.
2. Choose "Other" tab, then "Advanced Options..."
3. Click "Custom Forms..."
4. Click "Manage Forms..."
5. Click the "Clear Cache" button, restart Outlook and try again.

(I don't have Outlook 2003 right now, so I wrote this based on Outlook 2007;
I would not expect them to be too much different between 2003 and 2007,
though. If the layout is different and my instruction does not match with
what you see, please look around... all should be near-by.)

Please try this and let me know if it works for you. If not, we can try to
get log file from you and see if we can find the error.
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

I am not sure... "properties which are computed" sounds like the "File As"
field to me. Are you trying to set the "File As" field with any specific
way? Can you create any simple contact such as "Joe Brown" and see if the
"File As" field can be saved as "Brown, Joe"?

I have not seen this before.. might need to test around to find the issue.
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

I have BCM 2003. All I am trying to do is add a new contact and I keep
getting the error message -- OpenProperty: cannot open properties which are
computed. Does anyone know what the problem might be?

 

[Richard.Fairly]

I followed the procedure that John Huang recommended, because I'm
having the identical problem. The problem still exists after I
completed the procedure.

Richard Fairly

 

[Luther]

I followed the procedure that John Huang recommended, because I'm
having the identical problem. The problem still exists after I
completed the procedure.

Richard Fairly








- Show quoted text -

If you have BCM 2003, make sure you've updated it up to Service Pack
3. I recall that there were errors with calculated fields like this
that were fixed.

 

[Richard.Fairly]

Yes. I downloaded Service Pack 3. When the installation began, it
informed me that Service Pack 3 had already been installed. When I
check "About Business Contacts Manager" I see that it says SP2, but I
have installed Office 2003 SP3, and that probably updated BCM.

Any other ideas?