error message

K

Ken

I keep getting an error message and it shuts down my word
document. this is the error that I receive
AppName: winword.exe AppVer: 9.0.0.8216 ModName:
hpzntp07.dll
ModVer: 2.140.0.0 Offset: 00026403

I cannot currently use my word program at all
 
S

Suzanne S. Barnhill

The error message is coming from your HP printer driver. Try deleting and
reinstalling the printer (preferably with an updated driver from the HP
site).
 
K

ken

Thanks that did it .......
Ken
-----Original Message-----
The error message is coming from your HP printer driver. Try deleting and
reinstalling the printer (preferably with an updated driver from the HP
site).





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