Error Message

[Bruce_Birnel]

Using Office 2008 for the Mac. When in Entourage under the Tools > Toolbox > Reference Tools:

When attempting to get a foreign language translation, I get an error message that reads:
"Office can not connect to the internet.
Make sure that your computer is connected to the internet, and press RETURN to try again."

Since I am able to receive and send all kinds of e-mails including HTML, I must assume that my computer IS connected to the internet.

Any ideas?

 

[Diane Ross]

Using Office 2008 for the Mac. When in Entourage under the Tools > Toolbox >
Reference Tools:

When attempting to get a foreign language translation, I get an error message
that reads:
"Office can not connect to the internet.
Make sure that your computer is connected to the internet, and press RETURN to
try again."

Since I am able to receive and send all kinds of e-mails including HTML, I
must assume that my computer IS connected to the internet.

Any ideas?

I see the same thing. Must be a bug.

 

[William Smith]

I see the same thing. Must be a bug.

It's not a very well worded error message. The translations site is
unavailable. The message should read something like "Translations are
unavailable at this time. You may not be connected to the Internet or
the translations site is experiencing difficulties."

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>