Error message

B

Bob Melle

Anyone that can help. When I try to print I am getting
this GPF message:

EXCEL caused a general protection fault
in module HPF9XDR0.DRV at 0002:0000b3f8.
Registers:
EAX=00000412 CS=2ce7 EIP=0000b3f8 EFLGS=00000202
EBX=00620be5 SS=3387 ESP=0000b8ce EBP=0000b8d8
ECX=00000be5 DS=5bef ESI=00000000 FS=339f
EDX=00025cee ES=0000 EDI=0000177e GS=0000
Bytes at CS:EIP:
26 83 bc 1c 03 01 75 06 b8 01 00 e9 a6 00 26 c7
Stack dump:
177e0000 041e16df be34166f 2ce7707f 00000000 5cee0412
5cee030e 794e2027 5c0f177e 00000000 b9125c0f 016f0c3e
3387b90e 00055c0f 16ff017f 5d6f0000
 
D

Dave Peterson

That looks like an HP printer driver. I'd try downloading a fresh/newer copy of
the printer driver from hp.com.

Does the problem go away if you change printers?
 

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