Error messages after reinstall following 'AOL induced crash'

[Allen]

Hi

I recently had to reinstall MS Office 2000 professional
(due to a major system crash whilst unhooking myself from
the claws of AOL). Whilst I followed the installation
instructions to the letter - and no error messages
appeared during installation - since then everytime I open
a package (word / powerpoint/excel) two things happen:

1) The package appears to have to try and configure itself
everytime
2) A message saying 'office assistant could not start - do
you want to reinstall' appears. The first time this
appeared I followed the step by step instructions
on 'detect and repair' again with no error meesages
appearing, however after a reboot the same things happen
again.

In additon, since the reinstall I have been unable
to 'double-click' files open from within folders -
although they will open fine from within the package
(after the annoying 2 step error process above). I tried a
suggested re-register word using 'winword /r' however I
get the following error message:

"Cannot find the file winword (or one of its components)"

although when I search for winword it is definitely there.

Whilst not stopping me working - it is very frustrating.
Can you help?
Thanks
Allen

 

[Beth Melton]

Hi Allen,

I'm not sure what you mean by 'package' but have you tried
uninstalling and reinstalling Office? It sounds like some files may
have been removed when you uninstalled AOL and Detect and Repair isn't
correcting the problem.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Allen]

Hi Beth,

Just to say - after uninstallng and reinstalling 3 times -
everything appears to have decided to work now!
Thanks
Allen

Many tnanks