error messages in outlook express

[NP1987]

Having reformatted my laptop, on putting my details into outlook express e.g
incoming server etc.. I keep getting an error message. currently having
checked with my network provider they say my settings are correct and it is a
microsoft problem. I don't know either but a the bottom right corner the sign
for connecting stays and then it turns to error. the error message is as
follows-

The server does not support a SSL connection. Account: 'Home', Server:
'smtp.sky.com', Protocol: SMTP, Server Response: '250 HELP', Port: 25,
Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D


and the second message is as follows --

The connection to the server has failed. Account: 'Home', Server:
'pop.sky.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error:
10060, Error Number: 0x800CCC0E

Can anyone help please!!!!!!!!!!!

 

[Gordon]

The server does not support a SSL connection. Account: 'Home', Server:
'smtp.sky.com', Protocol: SMTP, Server Response: '250 HELP', Port: 25,
Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D


and the second message is as follows --

The connection to the server has failed. Account: 'Home', Server:
'pop.sky.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error:
10060, Error Number: 0x800CCC0E

Can anyone help please!!!!!!!!!!!

And what does the first error say? The clue is staring you in the face - Sky
does NOT need SSL: - uncheck it.

And BTW, This newsgroup is for support of Outlook
97/98/2000/2002/2003/2007 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general
Good luck!